Frequently asked questions
What are the shipping options?
All orders are sent via Australia Post via Standard or Express shipping from Melbourne, Australia.
What do I do if I received an incorrect or defective order?
How do I contact your company if my question isn’t answered here?
You can submit a message through the form on the contact page. You should receive a response within 24 hours.
Are you available for commissions?
Yes! I'm available for commissions for custom papercraft pieces or any illustration work.
What are your commission rates?
It really depends on what you are after. Refer to the Commissions page for more information.
What are the processing times on orders?
Orders are shipped within 1-3 business days. Custom orders will take longer, but I will be in touch with you regarding this once you have placed your order.